Privacy Policy

Overview

TruVue ("TruVue", "we", "us") is a practice operations intelligence platform for healthcare practices. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or platform, you agree to this policy.

Information we collect

We collect information you provide directly, such as your name, email, practice name, and any message you send through our forms. When you connect TruVue to systems you already use, we process operational data from those systems to produce your dashboards and insights. We also collect standard technical data such as device, browser, and usage analytics.

How we use information

We use information to provide and improve the platform, respond to inquiries and demo requests, deliver the operational insights you ask for, secure the service, and communicate with you about TruVue. We do not sell your information.

How information is shared

We share information only with service providers who help us operate the platform under appropriate confidentiality and security obligations, and where required by law. We do not sell or rent personal information, and we never sell or share patient information.

Healthcare data and HIPAA

TruVue is designed to respect healthcare security and compliance requirements. We are HIPAA aware by design: where we process protected health information on behalf of a covered entity or business associate, we do so under the applicable agreement, using secure, least privilege connections, and we treat patient data as patient data. Your data remains yours, and we do not use it for any purpose other than providing the service to you.

Data security

We use administrative, technical, and physical safeguards intended to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and to limit access to it.

Cookies and analytics

Our website uses cookies and similar technologies to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To make a request, contact us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version here with a new effective date.

Contact

Questions about this policy can be sent through the contact form on our website. TruVue is operated by TruLata.